Skills Upgrade & Professional Development
Practical Skills, Processes & Tools for Maximum Implementation.
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Upcoming Berlington Events
Berlington events are designed for UN Agencies, Public and Private Sector staff. Below are our upcoming events.
- Strategic Human Resources Management
- Mini MBA for Secretaries, EA's, PA's & Admin Professionals
- Administrative Management Skills for UN Executive Assistants
- Professional Administrative Development for UN Administrative Assistants
- Protocol, Etiquette & Situational Crisis Management
- Leadership & Administrative Operations Masterclass
- Client Services Management & Call Centre Management
Strategic Human Resources Management
Berlington designed this event for UN Agencies, Public and Private Sector:
- HR managers, HR Officers, Recruitment Specialists, Change Specialists and Business Architects.
- Managers from different functions who are now taking on the HR portfolio.
- Business owners seeking to implement HR processes.
Mini MBA for Secretaries, EA's, PA's & Admin Professionals
Berlington designed this event for UN Agencies, Public and Private Sector staff who directly or indirectly give administrative support services to a manager, multiple managers and/or teams.
- Do you desire relevant office management takeaways for executive support applications?
- Do you want to apply new and enhanced skills for best practices?
- Do you aspire to be even more of an asset to your executives?
Administrative Management Skills for UN Executive Assistants
Berlington designed this event for UN Agencies, Public and Private Sector Senior Executive Assistants, Executive Assistants, Secretaries, Personal Assistants, Support Staff and Office Managers.
- Do you provide a range of high-level executive and secretariat support services?
- Do you want to address the complexities of your role to exceed in your office support objectives?
- Do you want to manage dramatic transformation of working practices brought about by global trends and technology?
Professional Administrative Development for UN Administrative Assistants
Berlington designed this event for Senior Executive Assistant, Executive Assistant, Executive Secretaries, Personal Assistant, Secretaries, Office Managers, Protocol Personnel, Supervisors, Support Staff, Staff Assistants who directly or indirectly give support to Management Teams.
- Are you keeping up to date with office assisting trends?
- Are you prepared for the future of your profession?
- Do you understand how to be a formidable asset in your fast-evolving profession?
Protocol, Etiquette & Situational Crisis Management
Berlington designed this event for Communications Personnel, Media Personnel, Public Relations Personnel, Executive Assistants, Executive Secretaries and Personal Assistants, Protocol Personnel, Diplomatic Personnel, Administrators, Supervisors, Secretaries, Support Staff and anyone interested in acquiring knowledge of Diplomacy, Protocol and Etiquette.
- Do you want relevant takeaways and real-life applications to create powerful alliances with your superiors and stakeholders?
- Would it benefit you to apply updated Protocol skills and best practices?
- Is it worth it to enhance a professional profile for yourself and the way you currently serve?
Leadership & Administrative Operations Masterclass
Berlington designed this event for Personal and Executive Assistants; Project and Support Assistants; Administrative support to superiors, projects and/or regulation, compliance, and development program matters; Anyone wishing to realize their full potential and contribute meaningfully to their organization.
- Gain the ability to coordination, interpretation, and evaluation of regulatory, compliance or development-oriented matters.
- Get empowered to be a structured strategic thinker in all areas of your work.
- Get empowered to be a structured strategic thinker in all areas of your work.
Client Services Management & Call Centre Management
Berlington designed this event for Customer Care Managers, Customer Care Supervisors, Customer Care Agents, Call Centre Managers, Call Centre Supervisors, Call Centre Agents, PA’s, Secretaries, Receptionists and anyone new or wishing to improve their skills in client services management or call centre management.
- Do you understand the relevant real-life applications for service excellence?
- Do you know how to identify your areas for personal improvement and compile a practical action plan to apply new skills and best practices?
Why Choose Us
Berlington methodology is based on interactive learning, i.e. learners will learn by doing. Furthermore, learners will use examples from their own organizations, thus ensuring that the learning is anchored to their real-life experiences.
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